Privacy Policy

At Sikhshak, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our educational technology platform. By using our services, you agree to the terms and conditions of this policy.

Information Collection:
a. Personal Information: We may collect personal information such as your name, email address, and educational institution when you create an account or interact with our platform.
b. Usage Information: We gather usage data, including but not limited to your device information, IP address, browser type, and operating system, to improve our services and user experience.
c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our platform, personalize content, and analyze user behavior.

Information Usage:
a. Providing Services: We utilize your personal information to deliver our educational services, personalize content, and improve user experience.
b. Communication: We may use your contact information to send you important updates, newsletters, marketing materials, and respond to your inquiries.
c. Data Analysis: We may aggregate and anonymize user data for research, statistical, and analytical purposes to enhance our services and improve educational outcomes.

Information Sharing:
a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as cloud hosting, data analytics, and customer support.
b. Legal Compliance: We may disclose your information if required by law, court order, or to protect our rights, safety, or property.

Data Security:
a. We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
b. We regularly update our security protocols, conduct security audits, and employ encryption technologies to protect data transmission.
c. While we strive to ensure data security, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

User Rights:
a. Access and Correction: You have the right to access, update, and correct your personal information stored on our platform. You may do so by accessing your account settings.
b. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
c. Opt-Out: You may opt-out of receiving promotional emails or marketing materials by following the instructions provided in such communications or by contacting us directly.

Children’s Privacy:
a. Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to the Privacy Policy:
a. We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. It is your responsibility to review the policy periodically for updates.

Security Measures

Secure Infrastructure: We maintain a secure infrastructure for our educational technology platform, using industry-standard security practices to protect against unauthorized access, data breaches, and other security threats.

Data Encryption: We employ encryption techniques to secure data transmission between your device and our servers. This helps prevent unauthorized interception or tampering of sensitive information.

Access Controls: We implement access controls to ensure that only authorized personnel can access and handle personal information. This includes role-based access control and multi-factor authentication.

Regular Security Audits: We conduct regular security audits to identify vulnerabilities, assess risks, and implement necessary measures to enhance the security of our platform and protect user data.

Data Backups: We regularly back up user data to secure storage systems to ensure data integrity and availability in the event of system failures or disasters.

Employee Training and Awareness: We provide comprehensive security training to our employees to ensure they understand the importance of data privacy and security. They are required to adhere to strict confidentiality obligations.

Incident Response: In the event of a data breach or security incident, we have established protocols and procedures to promptly respond, mitigate, and notify affected users as required by law.

Third-Party Services: We carefully vet and select third-party service providers that handle personal information and ensure they have appropriate security measures in place to protect user data.

Please note that while we take extensive measures to protect your personal information, no system or method of transmission over the internet can guarantee absolute security. We continuously review and improve our security practices to provide the best possible protection for your data.

If you have any questions, concerns, or requests regarding our Privacy Policy or security measures, please contact our Data Protection Officer at contact@sikhshak.com

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